Internet Explorer Help

We've provided some important tutorials for helping solve possible browser problems related to Microsoft Internet Explorer. You may upgrade your Internet Explorer (for Windows) by clicking here.

Determining Your Version of Internet Explorer

1.		Click on Help -> About Internet Explorer from the top menu bar of a browser window
2.		Your IE version should be at least 6.0, and ideally version 8.0. You may download an upgrade for free from Microsoft (for Windows) by clicking here

Clearing Cookies/Temporary Internet Files

Occassionally, problems that you encounter while browsing AHIMA web sites may be caused by the cookies and temporary files stored by your browser on your computer. Removing them often fixes many problems associated with logins or viewing old versions of pages (cached pages). Below are the instructions for clearing all of your cookies and temporary internet files

1.		Click on Tools -> Internet Options from the top menu bar of a browser window
2.		Select Delete from the General Tab
3.		Then, click 'Delete Files' and 'Delete Cookies' one at a time. It may take several minutes for this process to finish. Internet Explorer is simply removing old graphics and files from the various websites you have visited recently that aren't necessary.
4.	Once it is complete, select 'Close' then 'Ok' to exit out of both screens. You should then close all of your currently open Internet Explorer browsers windows, and then re-open a new Internet Explorer window.

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